I need help sorting out my broadband connection. Can you help?

Sorry to ask this again!





I'm in the UK. My provider states that broadband has been connected. I've got no lights (other than power) on my router (I've tried more than 1 router, more than 1 filter and all BT sockets I can find) and still there are no lights to indicate there is connection to broadband.





Is any of you brain boxes prepared to let me call you for help? I'm more than happy to pay for any help that gets me going.





Thanks
I need help sorting out my broadband connection. Can you help?
Have you used a Microfilter?
I need help sorting out my broadband connection. Can you help?
the first thing to do is connect your PC directly to the modem and see what happens


Make sure you net card is set up is set to DHCP





If the lights are not flashing there is something wrong with the Modem.
Reply:Have you read the instructions on how to set it up.


You can allways call bt,aol or virgine. They will have a technical department who will read you through the step by step instructions.
Reply:have you tried the reset button at the back of your router
Reply:i have experience the same prob... try to check the line cable that connect between your router and line at home or office.. there is a white box.. small white box.. idont know the color of your box.. its not the router problem.. cable communication at home. but thats my prob.. mybe you facing the same prob.. and mybe not.. try.