Friday, July 31, 2009

Why won't my broadband work?

I've moved house 6 weeks ago.





Orange states that 1 week ago broadband became connected.





The BT phone line works, however I've tried 3 modems and none of them shows an ADSL or DSL light.





I've tried all known BT sockets around the house and 2 different filters with the 3 different modems in every possible combination.





Does anyone know the answer?





Please don't be too tekky with your answers. I understand some things, but not others, so basic answers would be the best.





Thanks~~
Why won't my broadband work?
There's a reason they call it D-S-HELL





Same thing happened to me when I tried DSL years back. I had to keep calling and calling my ISP and they'd say oh it's fine and I'd say oh its not and they'd say call again tomorrow. Eventually, I talked to the one guy that seemed to know something and he said "try restarting your modem now" and it worked. Can't tell you what he did, but I CAN tell you that you should have gone with cable if it was an option.





Best thing to do is to keep calling and keep complaining. Don't pay a dime until they get it working.
Why won't my broadband work?
Did u configure the modem to the correct specification of ur ISP ? Is ur Phone line is having any disturbance ?





In both of these cases u , can call ISP %26amp; ask them to sort it out 4 u ....
Reply:http://www.wightman.ca/wmansite/support/...


modem needs to be configured
Reply:your new phone line has to be connected to broadband gear in the telephone exchange. Contact the telephone company.


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